Help Center
Find answers to common questions and learn how to get the most out of Open Sparrow
Quick Start Guide
1
Create Your Account
Sign up for a free Open Sparrow account and verify your email address to get started.
2
Set Up Your Profile
Add your creator profile information, profile photo, and social media links.
3
Configure Payments
Connect your Stripe or PayPal account to start receiving payments from customers.
4
Upload Your First Product
Create and upload your first digital product with pricing and description.
Getting Started
Go to your dashboard and click "Upload Content". Add your files, set a title, description, and price. Click "Create Product" to publish it to your Telegram channel automatically.
Create a bot with @BotFather on Telegram, copy the token, and paste it in your Open Sparrow settings. Add your channel ID to enable automatic posting.
Payments & Billing
We support Stripe (credit cards, Apple Pay, Google Pay) and PayPal. Customers can pay securely using any major payment method worldwide.
Open Sparrow charges $0 in platform fees! You only pay standard payment processor fees (Stripe: 2.9% + 30ยข, PayPal: varies by region).
Subscriptions
Create multiple pricing tiers with different content access levels. Subscribers automatically get access to tier-appropriate content and exclusive posts.
Yes! Set up free trial periods for any subscription tier. Define trial duration and automatic billing after the trial ends.
Technical Support
Check that your bot token is valid, your bot is added as admin to your channel, and your channel ID is correct. Test the connection in settings.
Contact our support team to reset your account data. We can help migrate your content or start fresh while preserving your subscriber relationships.
Video Tutorials
Setting Up Your First Bot
5 minutes
Creating Subscription Tiers
8 minutes
Analytics Deep Dive
12 minutes